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The service assurance SOLUTION
The Highlight Service Assurance Platform collects and analyses complex network data, translating and transforming it into an intuitive web portal.
Clear and understandable service assurance data encourages better conversations and enables informed decision-making for both service providers and enterprise organisations.
What does Highlight provide?
The real value of a network service lies in how it empowers an organisation to achieve its goals.
The Highlight Service Assurance Platform goes beyond the technical monitoring of individual components by focusing on the network service as-a-whole, empowering both Service Providers and Enterprise organisations.
Who does Highlight help?
The Highlight platform is designed to help people in both Service Provider and Enterprise organisations. For Sales Managers, Product Managers, Service Managers, IT Managers, Operations and more – Highlight provides network service transparency and enables clear open communication.
Extensive platform features
First-rate Service Assurance doesn’t come easily. The Highlight platform has been continuously developed for more than two decades by a dedicated team of in-house software developers, resulting in a feature-packed experience with an intuitive user experience.
Trustworthiness over time
Service Providers face a constant battle to be trusted by their customers over the lifetime of a contract.
How to break this expensive cycle?
Why does this happen?
- Increasing breadth and complexity of portfolio demanded from Enterprise customers
- Increasing dependence on and expectation of service providers and their services
- Existing tools for analysing service performance are overly technical and complex
Go beyond technical monitoring tools
- Highlight presents persistent, visual performance metrics across all portfolio accounts
- Fully-managed setup and maintenance by Highlight
- Accessible and easy to understand design for use by non-technical roles and customer IT teams
See the whole network on
a single pane of glass
Raw network data filtered and translated into insights
- Native multi-vendor support for a wide range of services (Broadband, cellular, WiFi, SD-WAN etc…)
- Raw network technical data is taken from these sources and translated into standardised and understandable service-focused insights
Heat Tiles
- Grouped either by location or service, identify problem type and severity at a glance.
Grid View
- Categorised overlay, underlay and LAN services grouped by location.
User Benefits
The definitive ONE-STOP PLATFORM for network service assurance
Multi-vendor SD-WAN, Ethernet, Cellular, LAN… in one platform
- The Third-Party Management headache
- Enable Total Visibility of fully integrated network services using Highlight
- Reduce App-Switching Fatigue and increase service management cohesion
- Improve customer engagement and confidence through shared visibility
Remove complication with OUTSOURCED ADMINISTRATION
Let us handle admin and maintenance while you focus on what matters
- No on-site installations, hardware updates or surprises
- Highlight is cloud-based, no hardware installation or maintenance by users, and no hosting licences or no servers to buy or maintain.
- Simple pricing with no hidden costs
- Infinite scalability as your business grows
- Your success is our success
Pricing
PRICING THAT UNDERSTANDS SERVICES
Our pricing model is built to match the services you sell or buy. You pay for what you use, as you use it – no block licenses or long-term commitments. Highlight is pure SaaS, so there’s no hardware costs and you’re always on the latest version.
SCALABLE, FLEXIBLE SERVICE ASSURANCE
Our pricing fits around the way you work and can flexibly accommodate your particular service model, while making sure you only pay for what you actually use.
Pay as you scale
You pay a monthly entry point service fee based on the services you’re tracking, and the components they’re built from, for example nodes like CPE routers, SDWAN devices, or WiFi Access Points.
The unit price drops, as you scale or commit to volume. It’s that simple.
Pay for what you actually use
You can add to your coverage or reduce it at any time, without penalty. If you’re an Enterprise adding features to one node, or an MSP adding a new customer, you pay for just that extra functionality. As your usage goes up or down, so does your monthly invoice. Don’t worry about fixed prices or blocks of licences that are more than you actually need.
Pure SAAS
Our monthly charge covers everything. No hosting licences, no servers to buy or maintain. Upgrades are free so you’re always on the latest version, and if we add major chargeable features they’re always optional, never mandatory.
You can choose which features are visible to which users.
Good on cash flow
Highlight has zero up-front cost, zero cap-ex and it’s billed monthly in arrears.
Organisations already succeeding with Highlight
Get In Touch
MSOLS International is a leading software development company and an award-winning InfoSec and network services team of experts in Database & Application Development, Data Analytics, IT Network Security, Cyber Threat Management and Cloud Migration.
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